Summary of Key Points
- This child service never include any kind of advertisements and Accounts will never include any pop-up ads or other advertisements directed to children.
- We will never sell or rent the Personally Identifiable Information of any User of the Services to a third party. Personally Identifiable Information, or PERSONAL INFORMATION, is defined in this policy as information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
- During FamTyme registration, the only information we may ask you to provide about a child who will be using the Services is the child's first name (or nickname), birth month and year, optional email, optional school name and gender.
- We do not ask for certain sensitive information such as social security numbers, driver's license numbers, or biometric data. However, paying subscribers are asked for payment information when they subscribe.
- At any time, users can request that we provide for their review, or delete from our records, any personal information they have provided about Child Users associated with their Accounts, we automatically delete child personal information, for information about when we delete such information can be obtained from contacting us at firstname.lastname@example.org or Support
In order to deliver our personal child reports through FamTyme app, Child Users will be submitting their mood entry and day to day activity. As this constitutes under the Children's Online Privacy Protection Act (COPPA), we will need consent from the parent or legal guardian (Consent).
Table of Contents
- Child Safe Guarantee
- Types of Accounts, Services, and Users
- Content You Submit
- How We Use Information
- When We Disclose Information to Third Parties
- How to Access, Change, or Delete Account Information
- Account Cancellation and Reactivation; Data Deletion
- Links to Other Services
- Location of Information Processing
- Contact Us
Child Safe Guarantee
The Accounts will never include any pop-up ads or other advertisements directed to children.
Types of Accounts, Services, and Users
How we collect, use, and disclose information depends on the type of Account and the type of user. We currently offer the following types of Accounts through the Services: Family Accounts, which includes both parent account and child account.
Content You Submit
How We Use Information
We will never sell or rent the PERSONAL INFORMATION of any User of the Services to a third party, except as described in this policy in the context of a sale of the Company. We and our third-party service providers may use the information collected from Users as follows: Adult User Information Information collected from Adult Users may be used: (1) To permit you to register and use the Services, including, for example, to send you communications about Child User progress or your Account, or to allow you to provide Feedback through the Parent Section. For security purposes, the Parent Section is password protected. (2) For certain Consumer and Other Accounts, to complete and fulfill your purchase, such as to process your payments, communicate with you regarding your purchase, and provide you with related customer service. (3) To respond to your inquiries and fulfill your requests, retrieve your password, or provide technical support. (4) For Consumer and Other Accounts to provide marketing communications that we believe may be of interest to you. While it is never our intention to send any marketing messages to children, if you believe a Child User has received such a marketing communication, please contact us as described as Contact US below. Child User Information Information collected from Child Users may be used: (5) To measure a Child User's performance in activities and to adapt a Child User's learning experience to the Child User's learning needs. (6) To analyze, provide progress reports on, or provide an assessment of a Child User's performance to the Adult User on the Account. Both Adult and Child User Information Information collected from both Adult and Child Users may be used: (7) To allow us to assess and improve the Services, its educational content, and other services we provide, for example, to improve our content and user experience; to research, evaluate, and improve the Services' educational efficacy; and to inform our understanding of the Services' user base. (8) To customize, adapt, and personalize Users' viewing and content-consumption experience, for example, by measuring a Child User's performance in activities and adapting the Child User's learning path to his or her learning needs. (9) To maintain and analyze the functioning of the Services. (10) As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to detect violations of and enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates, including the security of the Services; (f) to protect our rights, privacy, safety, or property, or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain (collectively, (a)-(g) are Other Uses and Disclosures).
When We Disclose Information to Third Parties
How to Access, Change, or Delete Account Information
Account Cancellation and Reactivation;Data Deletion
Links to Other Services
In certain sections of the Services, we may include links to external websites or applications (for example, online articles). However, in order to protect children from accessing these external websites, an Adult User will be required to enter a valid password. These websites and applications are governed by their own privacy policies or information collection practices, which may be substantially different from ours. We encourage you to review the privacy policies and information collection practices of any external websites and apps, as those parties' practices would not be subject to this policy.
Location of Information Processing
The Services are controlled and operated by us from the United States. Your information may be stored and processed in any country where we have facilities or in which we engage service providers, including the United States, which may have data protection laws that are different from those of your country. In addition, your information may be subject to access requests from governments, courts, or law enforcement officials in countries where it may be processed, under the laws of those countries.
The security of your personal information is important to us, and we employ physical, technical, and administrative security measures designed to safeguard the information collected by the Services. We use industry standard SSL (secure socket layer technology) encryption to transfer personal information. Other security safeguards include, but are not limited to, data encryption, firewalls, and physical access controls to buildings and files. Account holders create a password in the registration process. You can help protect against unauthorized access to your Account and PERSONAL INFORMATION by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account. At registration, we assign a Member ID to each Account and use those Member IDs to authenticate logins, allow access to the subscription content, and monitor compliance. The Member ID is also used to authenticate users when requesting technical support. Access to information is limited (through user/password credentials) to those employees who require it to perform their job functions. Please be aware, however, that no information system can be guaranteed to be 100 percent secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Services over networks that we do not control, including the internet and wireless networks. If you have reason to believe that your interaction with us is not secure, please contact us as described below.